Terms of Service for AskMyBiz
Last Updated: April 9, 2025
1. Introduction
Welcome to AskMyBiz ("Service"), operated by ET VOILAPP SARL ("Company," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.
2. Definitions
- "Service" refers to the AskMyBiz platform, which extracts, structures, and makes website information interrogable through automated processes.
- "User," "you," and "your" refer to the individual or entity that has registered for or uses our Service.
- "Content" refers to all information processed, extracted, or generated through our Service, including but not limited to text, data, and analysis results.
- "Subscription" refers to the paid access to our Service, which may be based on credits or subscription plans.
3. Account Registration
3.1 User Account
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your account. We encourage you to use strong passwords and to keep your account information secure.
4. Service Description
4.1 Service Features
AskMyBiz is a business intelligence platform that extracts, structures, and makes website information interrogable. The Service includes:
- Automated website data extraction
- Information structuring and formatting
- Searchable knowledge base capabilities
- AI-powered question-answering functionality
4.2 Service Tiers
We offer different service tiers with varying features, including:
- Basic AI model: Faster and more economical
- Premium AI model: More detailed and nuanced responses
- Various subscription plans or credit-based payment options
5. User Responsibilities
5.1 Lawful Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In any way that violates any applicable laws or regulations
- To attempt to gain unauthorized access to any part of the Service
- To interfere with or disrupt the Service or servers or networks connected to the Service
5.2 Content Submission
When you submit websites or other content for analysis, you represent and warrant that:
- You have the legal right to submit such content for analysis
- The content does not infringe upon any third party's intellectual property rights
- The content does not contain any malicious code, viruses, or other harmful components
6. Payment Terms
6.1 Subscription and Credits
Access to our Service may require payment through either subscription plans or credit purchases. All payments are processed through our third-party payment processor, Stripe.
6.2 Free Tier
We may offer a free tier with limited features for evaluation purposes. Free tier limitations and availability are subject to change without notice.
6.3 Refunds
Refund policies vary by subscription type and are detailed at the time of purchase. Generally, we do not provide refunds for subscription fees or purchased credits except as required by law.
7. Intellectual Property
7.1 Our Intellectual Property
The Service, including its original content, features, and functionality, is owned by ET VOILAPP SARL and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7.2 User Data and Analysis Results
You retain all rights to the data you submit for analysis. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process this data solely for the purpose of providing and improving our Service.
7.3 Outputs and Results
The analysis results and outputs generated by our Service are provided for your use in accordance with these Terms. While you may use these outputs for your business purposes, you may not claim ownership of our proprietary systems, algorithms, or methodologies used to generate these results.
8. Limitations of Liability
8.1 Service Availability
We strive to provide a reliable service, but we do not guarantee that the Service will be available at all times or that it will be error-free. We reserve the right to make changes, suspend, or discontinue any aspect of the Service at any time without notice.
8.2 Accuracy of Information
While we aim to provide accurate and reliable information extraction, we cannot guarantee the accuracy, completeness, or relevance of the information extracted from third-party websites. The Service provides confidence scores for extracted information, but the ultimate evaluation of accuracy is your responsibility.
8.3 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8.4 Limitation of Liability
IN NO EVENT SHALL ET VOILAPP SARL, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
9. Indemnification
You agree to defend, indemnify, and hold harmless ET VOILAPP SARL and its licensees, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
10. Third-Party Links and Services
10.1 Third-Party Links
The Service may contain links to third-party websites or services that are not owned or controlled by ET VOILAPP SARL. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
10.2 Third-Party Services Integration
Our Service may offer integration with third-party services such as CRMs, Zapier, Make, or other platforms. We are not responsible for any issues arising from the use of these integrations.
11. Term and Termination
11.1 Term
These Terms shall remain in full force and effect while you use the Service or maintain an account with us.
11.2 Termination by You
You may terminate your account at any time by following the instructions on the Service or by contacting us.
11.3 Termination by Us
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
11.4 Effect of Termination
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Paris, France.
14. Export Controls
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control.
15. General Provisions
15.1 Entire Agreement
These Terms constitute the entire agreement between you and ET VOILAPP SARL regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.
15.2 Waiver
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and failure to assert any right under these Terms shall not constitute a waiver of such right.
15.3 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
15.4 Assignment
You may not assign any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent.
16. Contact Us
If you have any questions about these Terms, please contact us at:
ET VOILAPP SARL
30 place de la Nation
75012 Paris, France